Global Privacy & Data Protection Policy

Compliant with EU GDPR, California CCPA, and Hong Kong Personal Data (Privacy) Ordinance (PDPO)

1. Information We Collect

We collect essential commercial data required to fulfill international orders, process RFQ engineering quotations, and maintain accounts. This includes: contact name, corporate entity, delivery address, tax/VAT/EORI identification numbers, email address, phone/WhatsApp contact, and transaction history.

2. How We Use Collected Data

• Processing e-commerce transactions, customs documentation, and commercial invoices.
• Dispatching real-time courier tracking information via DHL, FedEx, and UPS.
• Responding to technical inquiries and bill-of-materials (BOM) matching requests.
• Preventing fraudulent orders and maintaining platform security.

3. Data Sharing & Third-Party Processors

We do not sell, rent, or monetize your corporate or personal data. Information is shared strictly with trusted logistics partners (DHL, FedEx) and secure payment gateways (Stripe, PayPal, international wire transfer networks) solely for fulfillment purposes.

4. Cookies & Tracking Technologies

We employ standard session cookies to sustain your shopping cart state, maintain currency preferences (USD/EUR), and enable language selections. You can configure your browser to decline non-essential cookies at any time.

5. Contact Data Protection Officer

For data inquiries, access requests, or account deletion, contact our Privacy Compliance Officer at: [email protected].