Return, Replacement & Refund Policy

30-Day Customer Satisfaction & Defect Protection Guarantee

1. 30-Day Return Eligibility

Standard components may be returned within 30 calendar days from delivery date, provided items remain in brand-new, unopened factory packaging with intact original manufacturer seals, labels, and warranty stickers.

2. Return Merchandise Authorization (RMA)

Prior to dispatching any return goods, buyers must request an official RMA Number by emailing [email protected]. Packages received without an authorized RMA reference cannot be processed.

3. Dead on Arrival (DOA) & Defective Items

In the rare event a component arrives damaged in transit or exhibits a manufacturing defect (DOA), notify us within 7 days with diagnostic test records and photos. We will expedite a priority replacement shipment at zero additional freight cost to you.

4. Refund Processing Timeline

Upon physical receipt and technical inspection at our Hong Kong/Shenzhen returns center, refunds will be credited to your original payment method (wire transfer, credit card, or PayPal) within 3 to 5 business days.